Privacy Policy

Last updated: [Insert Date]

1. Introduction Cotton Cloud Yoga Studio ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, use our website, book classes, interact with us on social media, or otherwise use our services in the United States.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Postal address or billing address
• Emergency contact information
• Date of birth (where necessary for eligibility or safety)
• Payment information (processed via secure third-party payment processors; we do not store full credit card numbers)

2.2 Account and Booking Information

• Login credentials (such as username or email; passwords are stored in encrypted form, if applicable)
• Class registrations, cancellations, and waitlist details
• Membership plans, passes, and purchase history

2.3 Health and Wellness Information (Optional and Limited) To help us offer appropriate classes and ensure your safety, we may ask for limited wellness-related information, such as:

• Injuries or physical conditions relevant to your practice
• Pregnancy status
• Fitness level or experience with yoga

Providing this information is generally voluntary, but failing to provide certain details may limit your ability to participate in some classes or services. We treat this information with heightened care and use it only for the purposes described.

2.4 Usage and Technical Information When you visit our website or use our digital services, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Referring/exit pages
• Date and time of visits
• Pages or content viewed and links clicked
• General location information (based on IP or device settings)

This information is typically collected through cookies and similar technologies.

3. How We Use Your Information We use the information we collect for purposes including:

• Providing Services: To create and manage your account, book and confirm classes, process payments, manage memberships, and provide customer support.
• Communication: To send confirmations, updates, reminders, schedule changes, policy updates, and respond to your inquiries.
• Marketing and Promotions: To send newsletters, offers, promotions, and information about classes, workshops, events, or products we believe may interest you (you can opt out of marketing communications at any time).
• Safety and Personalization: To recommend suitable classes, adapt sessions to your needs, and help ensure your safety and comfort.
• Analytics and Improvement: To analyze usage, monitor performance, improve our website, services, and customer experience, and develop new offerings.
• Legal and Security: To comply with applicable laws, enforce our terms and policies, protect our rights, property, and safety, and prevent fraud or other unlawful activities.

4. Legal Bases for Processing (If Applicable) Where required by law, we will process your personal information only when we have a legal basis to do so, such as:

   • Your consent
   • Performance of a contract (e.g., to provide classes or memberships)
   • Compliance with a legal obligation
   • Our legitimate interests (e.g., improving services, securing our systems), provided these do not override your rights and interests

5. Cookies and Similar Technologies We use cookies and similar technologies to:

   • Remember your preferences and settings
   • Keep you logged in (where applicable)
   • Understand how you use our website
   • Improve performance and user experience

You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. How We Share Your Information We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers We may share information with third-party vendors and service providers who perform services on our behalf, such as:

• Payment processors
• Booking and scheduling platforms
• Email and communications providers
• Website hosting and analytics providers

These parties are authorized to use your personal information only as necessary to provide services to us and are expected to protect it appropriately.

6.2 Business Transfers If we are involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, your information may be transferred as part of that transaction, subject to applicable law.

6.3 Legal Requirements and Protection We may disclose your information if required to do so by law or in response to valid requests by public authorities, or when we believe disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our clients, instructors, or the public

6.4 With Your Consent We may share your information for any other purpose disclosed to you and with your consent.

7. Data Retention We retain personal information only for as long as reasonably necessary to:
   • Provide our services
   • Fulfill the purposes outlined in this Privacy Policy
   • Comply with legal, accounting, or reporting requirements

When information is no longer needed, we will delete or anonymize it in a secure manner, subject to any legal obligations to retain certain data.

8. Data Security We implement reasonable technical and organizational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

9. Your Choices and Rights Depending on applicable U.S. state or federal law, you may have certain rights with respect to your personal information, which may include:
   • Access: You may request a copy of the personal information we hold about you.
   • Correction: You may request that we correct or update inaccurate or incomplete information.
   • Deletion: You may request that we delete certain personal information, subject to legal exceptions.
   • Restriction or Objection: You may request that we limit or stop certain uses of your information.
   • Opt-Out of Marketing: You may opt out of receiving marketing emails at any time by following the unsubscribe instructions included in the email or contacting us directly.

To exercise any of these rights (where available), please contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding to your request.

10. Children’s Privacy Our services are generally intended for individuals 16 years of age and older. We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent, in accordance with U.S. law (such as the Children’s Online Privacy Protection Act).

If you believe that we may have collected personal information from a child under 13 without appropriate consent, please contact us and we will take steps to delete such information.

11. Third-Party Websites and Services Our website or communications may contain links to third-party websites, applications, or services that are not operated by Cotton Cloud Yoga Studio. We are not responsible for the privacy practices or the content of such third parties.

We encourage you to review the privacy policies of any third-party sites or services you visit.

12. Do Not Track Signals Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Our website does not currently respond to Do Not Track signals. However, you can still manage cookies and tracking technologies through your browser settings.

13. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this policy and may provide additional notice as required by law.

Your continued use of our services after any changes become effective indicates your acceptance of the revised Privacy Policy.

14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Cotton Cloud Yoga Studio [Insert Street Address] [City], [State], [ZIP], USA Email: [Insert Contact Email] Phone: [Insert Contact Phone Number]

We will endeavor to respond to your inquiries in a timely manner.